Privacy Policy

Effective Date: October 1, 2025

Perky Cleaners LLC (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our website at https://perkyclean.com/ or booking our cleaning services, you agree to these Terms.
Please read them carefully. If you don’t agree with these Terms, please don’t use our services.

Information We Collect

Information You Provide to Us

When you book our services, request a quote, or contact us, we may collect:

Contact Information: Your name, email address, phone number, and mailing address
Service Address: The location where you need cleaning services
Payment Information: Credit card details, billing address, and payment history
Account Information: Username and password if you create an account
Service Preferences: Cleaning schedules, special instructions, and service history
Communication Records: Messages, emails, and notes from our interactions

Information We Collect Automatically

When you visit our website, we automatically collect:

Device Information: IP address, browser type, operating system
Usage Data: Pages viewed, time spent on pages, links clicked
Cookies and Similar Technologies: Small files stored on your device to improve your experience

Information from Third Parties

We may receive information from:

Payment Processors: Transaction confirmation and payment status
Background Check Services: For our employees and contractors
Marketing Partners: If you come to us through a referral or advertisement

How We Use Your Information

We use your information to:

Provide Our Services: Schedule cleanings, send reminders, and deliver the services you request
Process Payments: Charge your payment method and send receipts
Communicate With You: Respond to inquiries, send service updates, and provide customer support
Improve Our Services: Analyze how customers use our website and services
Marketing: Send promotional offers and cleaning tips (you can opt out anytime)
Legal Compliance: Meet our legal obligations and protect our rights
Safety and Security: Conduct background checks on our team and protect against fraud

How We Share Your Information

We may share your information with:

Service Providers

We work with trusted third parties who help us run our business:

Payment processors to handle transactions
Background check companies to vet our cleaners
Scheduling and booking software providers
Email and communication service providers
Website hosting and analytics services

Our Cleaning Team

We share necessary information (your name, address, and service details) with the cleaner assigned to your job so they can provide the service.

Legal Requirements

We may disclose your information if required by law, court order, or legal process, or to protect the rights, property, or safety of Perky Cleaners LLC, our customers, or others.

Business Transfers

If we sell, merge, or transfer any part of our business, your information may be part of that transaction.

We do not sell your personal information to third parties for their marketing purposes.

Your Privacy Choices

Marketing Communications

You can opt out of promotional emails by clicking the “unsubscribe” link in any marketing email or by contacting us directly. We’ll still send you important service-related messages.

Cookies

Most browsers let you control cookies through their settings. Please note that disabling cookies may affect your ability to use certain features of our website.

Access and Correction

You can request to access, update, or correct your personal information by contacting us at the information below.

Account Deletion

If you’d like to delete your account and information, please contact us. Note that we may retain certain information as required by law or for legitimate business purposes.

Data Security

We take reasonable measures to protect your information from unauthorized access, loss, misuse, or alteration. These measures include:

Secure payment processing through encrypted channels
Limited access to personal information by employees who need it for their jobs
Regular security assessments of our systems

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Data Retention

We keep your information for as long as necessary to provide our services and comply with legal obligations. Typically:

Active Customers: We retain your information while you use our services and for a reasonable period afterward
Inactive Accounts: We may delete or anonymize information after a period of inactivity
Legal Requirements: Some information may be retained longer to comply with tax, accounting, or legal obligations

Children’s Privacy

Our services are not directed to children under 18, and we do not knowingly collect personal information from children. If you believe we’ve collected information from a child, please contact us immediately.

New York Residents

If you’re a New York resident, you may have additional rights under state law. Please contact us to learn more about exercising these rights.

Third-Party Links

Our website may contain links to other websites. This Privacy Policy does not apply to those sites, and we’re not responsible for their privacy practices. We encourage you to read their privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we’ll update the “Effective Date” at the top and post the revised policy on our website. For material changes, we may notify you by email or through a notice on our website.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

Perky Cleaners LLC
Email: support@perkyclean.com
Phone: (347) 450-4691
Website: https://perkyclean.com/
Service Areas: Manhattan, Brooklyn, Bronx, and Queens

This Privacy Policy helps explain how we collect and use your information. We’re committed to being transparent and earning your trust. If anything is unclear, we’re always happy to answer your questions.